1. Introduction

We, Internpark, is a sole proprietorship, are committed to protecting the privacy of our users. Internpark (“Internpark or Mentorpark”) recognizes your need for appropriate protection and management of any information you share with The MentorPark website or on Internpark/The MentorPark platform.

2. Scope

This privacy policy (“Policy”) is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. This Policy does not require any physical, electronic or digital signature. This Policy is a legally binding document between you and The MentorPark. The terms of this Policy will be effective upon your acceptance of the same by use of the website and Platform and will govern the relationship between you and The MentorPark for your use of the website and Platform.

3. Consent

By mere use of the website and Platform, you express consent to The MentorPark to use and disclosure of your Personal Information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use our Platform or website. This Policy shall be deemed to be incorporated into the Terms of Use of the Platform and website and shall be read in conjunction to the Terms of Service.

4. What Information Is Collected

• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 defines “Personal Information” as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
• For the purpose of this Policy, the term “Personal Information” shall mean any information you provide to InternparkMentorpark The MentorParkand shall include, without limitation your name, phone number, e-mail address, age, gender, date of birth, address, details about the members of your family, your personal video and pictures you upload on the Platform or website, education qualifications, professional and work-related information, your resume as a whole, your financial information such as bank account or credit card or debit card or other payment details, salary slips, your email ID and password.
• For the purpose of this Policy, the term “Non-Personal Information” shall mean information that does not specifically identify an individual but includes information from you, such as the type of internet browser you use, mobile device you use, your computer or your mobile device’s unique device ID, the URL of the previous Platform you visited, your computer’s operating system, your Internet Service Provider (ISP) and your Internet Protocol (IP) address. The MentorPark may also collect Non-Personal Information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by The MentorPark. Since Non-Personal Information does not personally identify you, The MentorPark may use and disclose Non-Personal Information for any purpose as set out in this Policy.

5. Collection of Information

• The MentorPark may collect information from you when you create an account on the website or Platform through your e-mail account, when you use the features on the website or Platform, when you participate in surveys and/or assessment tests conducted by InternparkMentorpark The MentorPark on the website or Platform and when you carry out transactions on the website or Platform.
• The MentorPark may use cookies to monitor the website or Platform usage including, without limitation, to provide useful features to simplify your experience when you return to the website or Platform, like remembering your login ID and certain Personal Information and to deliver relevant content based on your preferences, usage patterns, and location.
• You may be also required to provide your credit/debit card details. The MentorPark will use this information only for billing purposes. For your convenience and if permitted by you, The MentorPark will save the billing information in the event you would like to carry out any other transaction on the website or Platform again.
• You may use the website or platform without providing The MentorPark any Personal Information about yourself. However, you may not be able to access certain services of the website or platform in case you choose to do so.

6. Use of Information

The MentorPark uses your Personal and Non-Personal Information for certain purposes including but not limited to

• Service-related Purpose
  • Enabling you to use the website or platform;
  • Resolving any glitches on the website or Platform including addressing any technical problems;
  • Improving the services and content on the website or Platform.
• Internal Business Purpose - The MentorPark may use your Non-Personal Information for internal business purposes, such as data analysis, research, developing new features, enhancing and improving existing services and in identifying usage trends. This information helps The MentorPark to constantly improve, personalize and customize the products and services it provides to you.

7. Disclosure of Information

• The MentorPark may disclose your Personal Information in the following ways:

  • Disclosure to governmental authorities or as required by law

    The MentorPark may share your Personal Information with governmental and/or statutory authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. The MentorPark warrants that such information will be disclosed only in accordance with applicable laws and regulations.

  • Disclosure to Acquirers - The MentorPark may disclose and/or transfer your Personal Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of The.
  • Disclosure to Merchants – When you make a transaction on the website or Platform, The MentorPark may disclose your Personal Information with the merchant, with whom you have entered into the transaction with, to enable the merchant to complete your transaction.
  • Disclosure to Facilitate Payment - In order to process your transactions, The MentorPark may direct you to a payment gateway service provider of its own choice, which may have access to the Personal Information provided by you while making such payment.
  • Disclosure to Clients - The MentorPark may also share your Personal and Non-Personal Information with its other clients for business-related purposes as per the arrangement between The MentorPark and its clients, however, The MentorPark shall ensure that such clients who have access to your Personal and Non-Personal Information, maintain the confidentiality of such information.
• Business mergers or acquisitions
• Payment gateway providers
• Clients or partners working with MentorPark

8. Protection of Information

• The MentorPark takes adequate precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
• The MentorPark assures you that your information is safe and secure. It uses industry standards, and physical, technical and administrative security measures to keep your Personal Information confidential and secure and The MentorPark shall not share your Personal Information with third parties, except as otherwise provided in this Policy.
• The MentorPark uses the standard encryption technology, which helps to protect your Personal Information. Please note that e-mails, messaging and means of communication with The MentorPark are not encrypted, and therefore The MentorPark strongly advises you not to communicate any confidential information through these means.
• Access to your online account on the website or Platform is through your e-mail or phone number which is password protected and this helps to secure your account information. You are solely responsible for maintaining the confidentiality of that password. To ensure the safety of your Personal Information, you are advised against sharing your username and password with anyone.

9. Cookies and Other Tracking Technologies

• The website or Platform utilizes cookies and other tracking technologies including any proprietary or third-party tracking services. A cookie is a small text file that may be used, for example, to collect information about the website or Platform activity. Some cookies and other technologies may serve to recall Personal and/or Non-Personal Information previously indicated by an Platform or website user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
• You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, however, if you choose to erase or block your cookies, you shall have to re-enter your original user ID and password to gain access to certain parts of the Platform.
• Tracking technologies may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times at which the Platform is accessed. Our use of cookies and other tracking technologies allow us to improve our Platform and your experience in using our Platform.

10. Limitation of Liability

• The MentorPark and its clients are not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information.
• Notwithstanding anything contained in this Policy or elsewhere, The MentorPark shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
• A “Force Majeure Event” shall mean any event that is beyond the reasonable control of The MentorPark and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of The MentorPark and which The MentorPark is not able to overcome.

• Opt-Out – You have the option to ‘opt-out’ of all The Mentorpark’s newsletters and other general e-mail marketing communications by way of links provided at the bottom of each mailer. The MentorPark respects your privacy and in the event that you choose to not receive such mailers, it shall take all adequate steps to remove you from such lists.
• Changes to this Policy - The MentorPark reserves the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.

PAYMENTS & REFUND

Payment Gateway

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Payment Failure

In case of failed payment the amount will be refunded within 7 to 14 working days. Please try again by changing your browser or write to us at: info@internpark.com

Any discounts for early bird/group bookings/etc?

Yes we have Early Bird and Early Tiger Pricing for participants. Please take a look at the program webpage.

Can I get the invoice to claim reimbursement?

Yes, as soon as you make the payment, you will receive a confirmation email with the invoice.

Can I get a refund if I want to discontinue the journey in between?

Sorry, refunds are not possible.

What modes of payment can I use?

You can use credit cards, debit cards, net banking, wallets, and UPI to make payments.

Can I use an international card for payment?

At the time of payment, you can check which payment modes are available via Razorpay – you can choose the suitable one.

What if I mistakenly paid twice?

You will be refunded the amount. Please share both the payment details from your registered email address to : helpdesk@thementorpark.com.

What about mentoring and coaching journeys?

Please note that The MentorPark does not provide any refunds for online/in-person mentoring/coaching, courses and workshops. Once you have made a purchase and gained access to our educational materials or mentor/coach no refunds will be granted.

Refund for in-person workshops and events.

INCASE OF EMERGENCY SITUATIONS related to PUBLIC HEALTH, or NATURAL DISASTER at any given point of time; if the workshop/event is cancelled by The MentorPpark, only 10% of administrative processing fee will be deducted, the remainder to be refunded in full.

A proxy or substitute participant is allowed to attend the workshop, with prior intimation and mutual consent, at no additional cost.

We have a strict NO-REFUND policy for cancellations by the participant -

• After commencement of the workshop
• In case of a no show
• Abandon during the workshop

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.